Frequently Asked Questions

Yes! We offer a full preview with sample pages, styles and Montessori levels on our demo page. demo page

Our books are printed with a hardcover on silky coated 170 gsm paper at 300 DPI resolution. Printing is handled by Gelato, the world leader in on-demand printing.

Absolutely! Our AI is specially trained to work with well-loved cuddly toys. A single clear photo is all it takes.

Our AI faithfully preserves the colours, distinctive markings and accessories. A character sheet shows the cuddly toy in 4 poses for you to check.

A minimum of one photo is required, but we recommend 3 or more (front, side, detail) for the best result. photo guide

Yes, all dialogue is fully customisable. Default text is provided for each storyline.

Each book contains 24 pages, including the cover, the full comic story, a bonus colouring page and the back page.

Montessori mode uses colour-coded letters: consonants in red, vowels in blue, digraphs in green. This colour code helps children visually decode phonemes.

Three levels are available: Pink (3-4 yrs) with simple words, Blue (5-6 yrs) with consonant blends, Green (7+ yrs) with full sentences. Take our quick quiz

Absolutely! The Pink level is designed for pre-readers, with bubbles of 1 to 3 words. Parents read the story aloud.

Montessori mode is available in French and English. German and Spanish versions are coming soon.

Yes! Each order includes 3 modification credits to adjust the Montessori level, bubble text or other elements.

French is the main language. You can add English, German or Spanish in stacked or alternating mode.

All translations are written by humans, not machine-generated.

For now, bilingual mode is limited to two languages: French as the main language and a secondary language of your choice.

Your photos are stored securely on Cloudflare R2 (EU). They are used exclusively for generating your book. Deletion on request.

Only if you choose to add one. The cuddly toy photo is the only required one, and most books are created from the appearance settings alone. If you do add a photo of your child or of a relative, it is sent to Google (Gemini API), outside the EEA, which draws the character from it. You can ask us to delete it at any time.

Yes, we are fully GDPR-compliant. Data is encrypted, stored in the EU and never sold. privacy policy

Allow 7 to 12 business days: AI generation (1-2 days), printing (3-5 days), Gelato delivery (4-7 days).

Yes! We deliver to 14 countries including France, Belgium, Switzerland, Canada, Germany and more.

Yes! A tracking number is emailed to you, and you can follow your order in real time from your orders page. orders page

Contact our support team within 14 days with a photo. We will replace the book free of charge.

Our books are personalised, so the 14-day withdrawal right does not apply. You can still cancel and be refunded as long as printing has not started, and your legal guarantees always apply if the product is faulty. See the refund policy

Yes! Gift mode includes a personalised message and a different delivery address. No price shown.

Yes! The recipient creates their own book with the cuddly toy of their choice. gift cards page